Remote working is a rapidly emerging aspect of workforce adaptation and the future of work.

Our NSW Remote Working Insights series provides new evidence and insights on the longer-term implications of remote working for New South Wales, supporting public policy development and workforce planning into the future. 

The first report in our series unpacks our experience during COVID-19 and what it means for the future of work.  

COVID-19 forced a huge experiment in our ability to work remotely. By May 2020, in response to the COVID-19 pandemic, 46 per cent of NSW workers were working from home. 

In our first report, we:  

  • use Faethm’s Artificial Intelligence Predictive Analytics Platform to assess the underlying potential for the NSW workforce to work remotely; 
  • present insights from the NSW Innovation and Productivity Council’s 2020 Remote Working Survey of 1,500 NSW remote workers - shedding light on recent shifts in preferences, attitudes, time use, labour productivity, and industry - and occupation-specific impacts; 
  • set out our analysis of the literature, to provide a balanced, evidence-based view of what a shift towards remote working means for NSW policymakers, businesses, and the public; and 
  • explore a ‘hybrid model’ that could combine the best aspects of both remote and on-site work. 

Future surveys and reports in this series will examine further aspects of remote working, and the continuing shift in working patterns following the COVID-19 pandemic.  

Last updated: 04/02/2021